Desenvolvimento web: como se tornar um profissional estável e criativo
O desenvolvimento web é uma das áreas mais promissoras e dinâmicas da tecnologia, que envolve a criação de sites, aplicativos, softwares, bancos de dados e outras ferramentas que constroem a internet como a conhecemos hoje. O desenvolvimento web oferece diversas vantagens para os profissionais que atuam nesse campo, como por exemplo: Para se tornar um profissional estável e criativo em desenvolvimento web, é preciso ter alguns conhecimentos e habilidades, que podem ser adquiridos através de cursos, livros, tutoriais, artigos, podcasts, vídeos, entre outros recursos. Alguns dos conhecimentos e habilidades mais importantes são:
8 Customer Service Profile Tips + Top Examples
Clients on Upwork are looking for talented customer service professionals just like you! Demand for customer service is at an all-time high. A great profile is how to get noticed by exciting clients. A skill-based customer service profile showcases your unique experience and skill set, helping you to stand out from others. Successful profiles display talent while highlighting the personal characteristics that set someone apart. Take a moment to think about who you are, what your particular skill set includes, what you’ve accomplished professionally, and why you’re the best person for the job. Here are eight customer service profile tips and top examples to help you attract clients and increase marketability. Table of Contents: 1. Choose a professional and friendly photo 2. Keep your title short and focused 3. Showcase your expertise in the overview section 4. Make your skills section work for you 5. Add power to your profile with a great introduction video 6. Highlight your previous success in your employment history 7, Add external credentials to your Upwork profile 8. Get help from a pro Top customer service profile examples 1. Choose a professional and friendly photo There’s nothing like putting a face to a name. Your profile photo is your first impression, and you want it to say that you’re a friendly professional. An Upwork profile picture should be less casual than what you’d use for a social media site, but less formal than a wedding photo. Pick a headshot of you dressed professionally. Make sure your photo is in focus, has a high resolution, and uses a simple background. You don’t need a professional photographer or fancy camera to take a great picture! Here’s an example of a portrait taken with a computer webcam. Check out our profile picture how-to guide for more tips on how to take a perfect photo. 2. Keep your title short and focused Clients are looking for someone with direct and relevant experience, so your title should explain precisely what you do. Titles give a prospective client a high-level summary of your expertise. Still not sure what your profile title should be? Start by thinking about what you’ve done in the past and what you’re passionate about doing. Ask yourself: If you answered “Yes” to the first question, you’re looking for more customer service work. If you answered “Yes” to the second question, you might want to look into being a virtual assistant on Upwork rather than focusing on customer service. Start creating your customer service profile title by answering the question: What types of service do you have experience and interest in? Tip: Many customer service professionals cover multiple channels, so be sure to include them in your title and overview. Good examples: Examples to avoid: